Why Choose Us

In pursuit of excellence, MetroCare Hawaii, PLUS aims to become the leading home care services provider in Hawaii. We deliver our services with respect and professionalism.

WHAT SETS US APART?

RESPONSIVE MANAGEMENT: As a locally owned and operated Home Care Agency, matters of importance are handled immediately and decisions are made with the sense of urgency. Which means to you that if your need is urgent in nature, that we will be able to accommodate you without delay.

KNOWLEDGEABLE ADMIN SUPPORT STAFF: We have an excellent knowledgeable staff who is committed to providing you with exceptional support that you deserve. They are trained and equipped with the necessary information to better serve you.

24 HOUR ON-CALL SERVICE (NO ANSWERING SERVICE): Our on-call Manager is available after regular office hours to take your calls and address your concerns, answer your questions and respond to your urgent matters.

WEEKLY CALLS: You will receive a call from our administrative office on a weekly basis by our Client Liaison or any one of her designee. These calls are made to help us be proactive rather than reactive on issues that may arise. This also provides an opportunity to discuss the client's care.

SUPERVISORY VISITS: Scheduled supervisory visits to clients will be made by our Client Liaison who is also an RN. These visits allow us more opportunity to assure quality care is being provided to our clients.

PERSONAL INTRODUCTION: When our Caregiver is sent to your home for the first time, they will always be accompanied by one of our coordinators to be personally introduced to the client and/or family. The caregiver will be oriented to the home and the Care Plan, so they know exactly what is needed and expected.

CONFIDENCE FACTORS:

  • All our employees are comprehensively screened.
  • We ran a verification of prior employment references, experiences and training of our staff.
  • We run background checks.
  • We provide Worker's Compensation Insurance.
  • They all have access to professional supervision and verification of training
  • Confidentiality of services and Client Rights are always observed
  • All our employees have to attend our mandatory in-service program to ensure that you continue to receive the care you deserve.
  • Our employees are bonded and insured to assure your PEACE OF MIND!
Valid XHTML 1.0 Transitional
Valid CSS!