About Us

Our History

MetroCare Hawaii, PLUS was launched in the latter part of 2001. It was born out of the desire to assist the aging population as well as the disabled population with their essential activities of daily living which relate to their general physical, emotional and cognitive well-being.

From its humble beginnings in its Hilo office, MetroCare Hawaii, PLUS has witnessed tremendous growth and now has offices in West Hawaii (Kona), the island of Oahu and the island of Maui. MetroCare Hawaii, PLUS has future plans for expansion to the rest of the Hawaiian Islands including "the Garden Isle," the island of Kauai, embracing all the Hawaiian Islands and sharing the Spirit of Aloha that are instilled in each one of its Caregivers.

Our Mission

To provide the community, in which we are so privileged to serve, with top quality client-centered care services that are full of "ALOHA;" promoting wellness and independence while preserving their dignity in the comfort and safety of their familiar surroundings ... in their homes and at the most cost-effective way possible.

Our Vision

The MetroCare Hawaii, PLUS's vision is to be recognized as Hawaii's leading home care agency, to surpass the established standards for professional quality care and to exceed the expectations of those we serve. We desire to create an exceptional work environment and to preserve our tradition of providing caring and personalized care service.

Our Philosophies & Values

We are committed to providing care in a professional manner with sensitivity to the dignity and individuality of each client. The core values of quality, professionalism, independence, respect for the individual and fiscal responsibility continue to guide our thoughts and actions.

Each employee is expected to adopt these values and incorporate them into the service and care provided on a day-to-day basis:

MetroCare Hawaii, PLUS strives to accomplish its mission by:

  • Respecting each employee, each client and individual with whom we interact.
  • Maintaining a client focus endeavor.
  • Providing efficient and effective care.
  • Promoting professional and ethical behavior.
  • Encouraging flexibility and adaptability to change.
  • Facilitating collaboration.
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